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iTunes Gift Card Scam

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The Mutual Bank is experiencing reports where scammers pretending to represent reputable companies are contacting Members and demanding iTunes gift cards as a form of payment for various services.

In the majority of circumstances the scammers are using scare tactics by threatening police or subsequent action if the request is not carried through.

The scammed victim is asked to attend their local supermarket, purchase the iTunes gift cards and provide the card numbers over the phone. The scammers do not require the physical gift card. In most instances, by the time the scam is reported the gift cards have already been on-sold or redeemed by the scammers. Once the gift card has been redeemed the loss is not recoverable.

Further personal information provided to an unauthorised individual can open up opportunities for identity theft or fraud.

Apple is aware of the scam and has provided the following tips to avoid being a victim on their website.

  • If you are NOT purchasing an item from the iTunes Store, App Store, iBooks Store, or an Apple Music membership, do NOT make a payment with iTunes Gift Cards. There's no other instance in which you'll be asked to make a payment with an iTunes Gift Card.
  • Do not provide the numbers on the back of the card to someone you do not know.
  • Immediately report potential scams to your local police department as well as the Australian Tax Office and the ACCC.

If you believe you have been the victim of a scam please contact us immediately on 1300 654 822.

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