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Change Your PIN

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Changing your PIN is now even easier.

You can now select the PIN on your Victoria Teachers Mutual Bank card via Internet Banking or mobile banking app as long as you have SMS One Time Password enabled. Both Internet Banking and mobile banking app provide you with the convenience of selecting a PIN via a secure channel anywhere/anytime. You won’t need to know your existing PIN to change it.

If you're not yet registered for internet banking, please call 1300 654 822.

If you know what your current PIN is but are not registered for Internet Banking, you can continue to change your PIN at selected Cashcard ATMs located throughout Australia. The arrangement with Cashcard is for PIN changes only and so Victoria Teachers Mutual Bank Members who withdraw funds from Cashcard ATMs will be charged an ATM usage fee.

To locate an ATM for PIN changes convenient to your location, please use the ATM Locator.