Victoria Teachers Credit Union



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	Contact Us



	Further Information

You can call our friendly Member Service Consultants directly on 1300 654 822, fax us, or drop into one of our branches.

General Banking/Member Enquiries

Phone Banking

Our Branches

Financial Planning Enquiries

Home/General Loan Enquiries

Insurance Enquiries

Victoria Teachers Travel

Report Lost or Stolen Cards

Feedback and Complaints

General Banking/Member Enquiries

Our Member Service Consultants are available:

Monday to Thursday - 8:00am to 7:00pm. Friday - 8:00am to 6:00pm.

	Phone	1300 654 822 (within Australia) or +61 3 9834 8560 (overseas).
	Email	memserv@victeach.com.au
	Fax	03 9882 4348

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Phone Banking

Access account balances, transfer funds and make BPAY® payments 24/7.

Phone

1300 654 104 (within Australia) or
+61 3 9834 8398 (overseas).

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Our Branches

Our branches are open Monday to Friday, 9:00am to 5:00pm.

Camberwell
	Address	277 Camberwell Road Camberwell VIC 3124
	Melway Reference	59 J1
	Post	P.O. Box 338 Camberwell VIC 3124
Moonee Ponds
	Address	687 Mt Alexander Road Moonee Ponds VIC 3039
	Melway Reference	28 J7
	Post	P.O. Box 210 Moonee Ponds VIC 3039
General Enquiries
	Phone	1300 654 822 (within Australia) or +61 3 9834 8560 (overseas).

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Financial Planning Enquiries

Enquiries about superannuation, managed investments and retirement income products, etc.

	Phone	1300 654 193 (within Australia) or +61 3 9834 8560 (overseas).
	Email	finplan@victeach.com.au
	Fax	03 9882 0023

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Home/General Loan Enquiries

Enquiries about Home and Personal Loans.

	Phone	1300 654 822 (within Australia) or +61 3 9834 8560 (overseas).
	Email	loans@victeach.com.au
	Fax	03 9882 4389

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Insurance Enquiries

Enquiries about Insurance products, including Home and Contents, Motor Vehicle and Health.

	Phone	1300 654 166 (within Australia) or +61 3 9834 8560 (overseas).
	Email	insurance@victeach.com.au
	Fax	03 9882 4393

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Victoria Teachers Travel

Enquiries about domestic and international travel.

	Phone	03 9285 4133 (within Australia) or 1800 681 599 (regional callers).
	Email	escape@victeachtravel.com.au
	Fax	03 9882 4886

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Report Lost or Stolen Cards


	Phone	1300 654 822 (within Australia) or +61 3 9834 8560 (overseas).
(After hours contact Visa on 1800 252 149* or visit the Visa Global Customer Assistance website)*

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Feedback and Complaints

We welcome and encourage you to send us any feedback or complaints that you may have.

To provide your feedback or suggestions complete the form below. If you would like to register a formal complaint, visit the Complaints and Dispute Resolution Procedure section for further information.

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BSB Number - 704 191


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