General Banking Enquiries

Phone
1300 654 822 (within Australia) or +61 3 9834 8560 (overseas).

Our Member Service Consultants are available on phone:
Monday to Thursday - 8:00am to 7:00pm.
Friday - 8:00am to 6:00pm.

Service Centres
Our service centres are open:
Monday to Friday - 9:00am to 5:00pm.

Fax
03 9882 4348

Web Chat
Web Chat is available between 9:00am and 5:00pm Monday to Friday. For enquiries when a Consultant is busy or unavailable please contact us by phone or email.
Note: For security reasons, we will not discuss your personal details or sensitive account information via this service.


Email
Email us at memserv@victeach.com.au or alternatively enter your details into the form below and click "Submit"