General Banking Enquiries

1300 654 822 (within Australia) or +61 3 9834 8560 (overseas).

Our Member Service Consultants are available on phone:
Monday to Thursday - 8:00am to 7:00pm.
Friday - 8:00am to 6:00pm.

Service Centres
Our service centres are open:
Monday to Friday - 9:00am to 5:00pm.

03 9882 4348

Web Chat
Web Chat is available between 9:00am and 5:00pm Monday to Friday. For enquiries when a Consultant is busy or unavailable please contact us by phone or email.
Note: For security reasons, we will not discuss your personal details or sensitive account information via this service.

Email us at or alternatively enter your details into the form below and click "Submit"