Overview

If you've ever lost your wallet or bag, you'll know how inconvenient and stressful it can be. You can reduce the stress and anxiety by joining Secure Sentinel, the leading provider of loss assistance, retrieval and identity theft detection services in Australia and New Zealand.

Protect your most valuable asset

Secure Sentinel can help you reduce the risks of identity theft and fraud, helping you to keep your identity safe. In Australia, where our safety and security is better assured compared with other parts of the world, 1 in 6 people have been impacted by identity theft.^ Whether you are at home or travelling abroad it is important to minimise the risk of identity theft and fraud.

To give you peace of mind Victoria Teachers Mutual Bank has teamed up with Secure Sentinel to help take the stress, worry and inconvenience out of a bad situation. If you’ve had your wallet or handbag stolen we can assist with cancellation and re-issue of registered financial cards and place temporary block on mobile phones. We also provide credit alerts emailing you when specific changes are made to your credit file so you can be alerted to potential identity theft.

Our 24 hour, 7 day a week customer support centre can assist you wherever you are in the world when you’re left with the impact of lost and stolen possessions.

Two membership options are available - SecureIdentity™ and SecurePlus™.

What you get - view the features and benefits of SecureIdentity and SecurePlus.

How do I apply?

It’s easy. Apply online using the buttons below or contact us by phone and speak to one of our friendly Member Service consultants.

Option 1:

To apply for SecureIdentity:

Option 2:

To apply for SecurePlus:

Or call 1300 654 822 (within Australia) or +61 3 9834 8560 (overseas) Monday to Friday - 9:00am to 5:00pm.

Secure Sentinel, part of the Veda Group and operating since 1983, currently help over 250,000 members manage the impacts of lost or stolen possessions.